openai 申请退款的一点小经验

一共3个team账号，一个被封，一个出账单未支付导致工作空间被封，一个还没用需要验证手机。

第一个申请退款失败，后面两个成功。

以下是流程，中间会先有ai给你回，然后会告诉你会有专人看，等着就好

1. 
   

   找到订阅的时候openai给你发送的邮件截图
   
   

   
   


2. 
   

   用账号的邮箱写邮件到 [email protected]，重要的是把几个重要的点放进去，加上截图。重要信息我们收到的openai发的订单里面都有

   
   

Hi Support Team,



As requested by the AI assistant, I am attaching the receipt (screenshot) for my recent ChatGPT Business workspace charge to proceed with the manual review.



I would like to request a full refund for this purchase. After setting it up, I realized that the usage limits and quota of this plan do not meet my needs, and it is not the product I was looking for.



Here are the details of the charge for your reference:



Order number: sub_



Order date: Jun  2026



Amount: $



Payment method: Mastercard ending in



Account email address: [email protected]



Since I just purchased this today and it does not satisfy my requirements, I would appreciate it if you could help me cancel this workspace and process the refund.



Thank you for your assistance.

5. 我后面又补充说明了一点

Following up on our previous correspondence, I would like to add one additional point: I noticed that using Codex requires mobile phone verification. I am not willing to provide my phone number for this verification process.



Due to this restriction, I have not been able to successfully use any of your services so far. Therefore, I would like to officially request a full refund for my purchase.



Please approve and process my refund at your earliest convenience. Thank you for your time and understanding.



Best regards

5. 成功退款
   
   
   
   
   
   这是失败的：