关于codex 20x从未收到任何用量重置

6.12开的pro 5x，18号升级到20x，美区官网银行卡直充的，从12号至今从未收到任何重置，在此期间至少有3次银行重置次数和2次直接重置次数，询问客服回答如下（图片上传一直失败，复制过来了）：

Hi there,

We hear your concern.

Upon review, the referral reward is not available because your referral is still in a pending status.

Regarding the social media post, it relates to a separate promotional campaign. After reviewing your account, it does not meet the eligibility requirements for that promotion, so the applicable credit reset cannot be applied. Please note that eligibility is evaluated separately for each reset, and the criteria are not disclosed. As a result, individual credit resets cannot be manually granted or reissued.

Please keep an eye out for future bulk credit reset announcements.

If you need any further assistance, please let us know.

Best regards,

Kristian

OpenAI Support

大概意思是我没有资格，这特么还有资格？还有什么推荐，推荐好友的活动不早就过期了？每次重置都是tibo在x帖子上说给全体用户的，意思是我连用户都不算？

有无佬友和我一样的情况有解决办法的，我真是裂开了