Mac mini小杜甫被我点错一个设置，登不上失联了，提工单请求重装，确认dataloss后等待了11个小时，然后我催了一下，又等了几个小时，才告诉我让我退出icloud账户，我进不去机，然后手动在账户里面删除了设备，结果直接就没动静了，也不知道在干什么。。现在等了一天多了一点动静都没有，中途回复我一段不知道何意味工单
"Could you please specify on which server you would like us to perform the installation? As we can see, you currently have a Windows OS installed on your server. Additionally, if you would like us to reinstall the OS, please confirm that you are aware that this will result in data loss."
我纳闷了我的mac里面怎么会有windows呢？？结果我再次回复确认dataloss，直接没动静了，现在进控制台一看，这工单里面这条不知道什么意思的回复居然被删除了，直接消失了，我不知道你们到底在干什么
@Alexhost
ticket id #924610
