Swisscom激活相关问题

ZaiLin 2026-06-12 22:27 1

Whatsapp Swisscom客服:+41800800800


可以找他申请esim新的二维码,但是回复速率极其慢! ^-^


如果你让他帮你远程激活esim,你大概会得到以下回复 ^-^


I am sorry, but I can see that this is a new prepaid SIM card.


We do have a solution that allows our specialists to activate an eSIM remotely when a customer is abroad. However, for this process to work, the SIM card must have been inserted and activated at least once so that we have the necessary information from the device on which the eSIM will be activated.


In your case, as this is a new prepaid SIM card that has never been activated, we do not have the required information and unfortunately there is no way for us to activate it remotely.


I sincerely apologize for the inconvenience.


此刻,不必理他,去 My Swisscom 软件首页下方中间,找ai Chat,多发几次“I want to talk to a human agent"就会自动给你转接到人工服务。


然后发送


I'm in China. I installed the eSIM profile but it won't activate on the Swisscom network. Can you manually register/activate the eSIM on the network from your side?


然后客服就直接帮你激活esim了,至少我是这样 ^-^

最新回复 (1)
  • NeverLose 06-12 22:36
    1

    随客服的,纯看运气 ^-^

* 帖子来源NodeSeek
返回