跟topcashback客服对线,终于把返现拿回来了。

kebi 2026-09-14 23:05 1

8月16号买的lyca mobile得5美元esim,月底得时候被告知取消了。进行连续几天对线,终于拿回来了。哈哈哈。

最新回复 (14)
  • skyccc 09-14 23:07
    1

    怎么对线的,分享一下,我还没有对线

  • kuno 09-14 23:10
    2

    我直接被封号了,提交了材料也不给解

  • kebi 楼主 09-14 23:10
    3

    等我搞下图床先。

  • kebi 楼主 09-14 23:13
    4

    每天提交工单来搞客服。1.号被封了的话(我5月的时候就被封过一个),可以换一个号,来提交工单(写明你的原账户,买了什么东西,现在登录不了,威胁客服不解决,就投诉)。

    2.可以多提交几遍,话术差不多,之后可以让ai换个说法就行了。反复提交。让他们觉得你很难缠,他们才会处理的。

  • kebi 楼主 09-14 23:15
    5

    @kuno #2 看我刚才发的

  • kebi 楼主 09-14 23:24
    6

    @skyccc #1 1.提交工单

    2.这个链接里进行索赔申请

    http://www.topcashback.com/account/enquiries/missingcashbackclaims/submit

    3.一般来说他们一天之内会回复的。

    4.他们如果说是厂商不给补偿,无法返现。或者说只愿意赔偿你的消费金额(我的就是5美元),不用同意。就说不接受。可以看我下面发的文字,看着改。

    4.Are you kidding me? I made the purchase through your platform using the link you provided. After the purchase, it clearly showed that I had earned $32.32 in cashback. And now you're telling me there is no record of it?


    This is completely unacceptable. If this issue is not properly addressed, I will file a formal complaint and report this matter.


    5.When will my cashback issue be resolved? How much longer will I have to wait? Please process my case immediately and give me the cashback that I am entitled to.


    Hurry up. I am very angry right now. If this is not resolved promptly, I will file a complaint and report your company.


    Please handle my issue as soon as possible.

    6.I do not accept this explanation.


    When I purchased Lyca Mobile, paid the $5 fee, and activated my phone number, your app clearly showed that I had earned $32.32 in cashback. I even have screenshots proving that the cashback amount was recorded in your app.


    Now you are suddenly telling me that the cashback is no longer available. This is completely unacceptable. You are going back on what was previously shown and promised, and this seriously damages my trust in your company. I feel that you are showing no respect for your customers.


    Please stop using the mobile carrier as an excuse to deny my cashback. The $32.32 cashback was clearly recorded in your own app after I completed the purchase and activation.


    If you continue to refuse to honor the cashback that was shown to me, I will file formal complaints and report this matter to the appropriate consumer protection authorities. If your company chooses to handle customers this way, then you should also be prepared to face the consequences.


    I expect you to investigate this properly and issue the $32.32 cashback that I am entitled to.


    7.I will not accept this resolution. On August 16, after I paid $5 and completed my purchase, you told me that my order had been successfully tracked and that I only needed to wait for the cashback.


    Now, however, you are refusing to give me the cashback that I was promised. Is this really how you treat your customers? This shows a complete lack of integrity and respect for consumers. If this issue is not properly resolved, I will file a formal complaint against your company.


    I do not accept the $5 compensation. I want the cashback I am entitled to. The amount I am requesting is $32.32.


    Please honor the cashback that was successfully tracked and pay me the full $32.32.

  • kebi 楼主 09-14 23:26
    7

    1.工单和提交索赔都要干。

    2.我是每天晚上都会催他们的。

    3.有时间他们回复,可能邮件没有同步。我建议每天看一下,催一下就行了。

    4.语言暴力点。

    5.搞个4,5天差不多。

    6.封号的话,要更频繁点给他们上压力。

  • kebi 楼主 09-14 23:27
    8

    @kuno #2 可以看一下

  • Yandex 09-15 00:30
    9

    牛逼啊

  • leslieo0317 09-15 03:23
    10

    钱已经拿到了吗,还是给你把订单重新标记上了

  • kebi 楼主 09-15 09:55
    11

    @leslieo0317 #10 直接变为可以提现了。我申请ach转账到wise美元账户。昨天,晚上11点申请的,还没到。

  • kebi 楼主 09-15 09:55
    12

  • piaomiao0315 09-15 09:55
    13

    感谢分享经验

  • kebi 楼主 09-15 09:56
    14

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