@skyccc #1 1.提交工单
2.这个链接里进行索赔申请
http://www.topcashback.com/account/enquiries/missingcashbackclaims/submit
3.一般来说他们一天之内会回复的。
4.他们如果说是厂商不给补偿,无法返现。或者说只愿意赔偿你的消费金额(我的就是5美元),不用同意。就说不接受。可以看我下面发的文字,看着改。
4.Are you kidding me? I made the purchase through your platform using the link you provided. After the purchase, it clearly showed that I had earned $32.32 in cashback. And now you're telling me there is no record of it?
This is completely unacceptable. If this issue is not properly addressed, I will file a formal complaint and report this matter.
5.When will my cashback issue be resolved? How much longer will I have to wait? Please process my case immediately and give me the cashback that I am entitled to.
Hurry up. I am very angry right now. If this is not resolved promptly, I will file a complaint and report your company.
Please handle my issue as soon as possible.
6.I do not accept this explanation.
When I purchased Lyca Mobile, paid the $5 fee, and activated my phone number, your app clearly showed that I had earned $32.32 in cashback. I even have screenshots proving that the cashback amount was recorded in your app.
Now you are suddenly telling me that the cashback is no longer available. This is completely unacceptable. You are going back on what was previously shown and promised, and this seriously damages my trust in your company. I feel that you are showing no respect for your customers.
Please stop using the mobile carrier as an excuse to deny my cashback. The $32.32 cashback was clearly recorded in your own app after I completed the purchase and activation.
If you continue to refuse to honor the cashback that was shown to me, I will file formal complaints and report this matter to the appropriate consumer protection authorities. If your company chooses to handle customers this way, then you should also be prepared to face the consequences.
I expect you to investigate this properly and issue the $32.32 cashback that I am entitled to.
7.I will not accept this resolution. On August 16, after I paid $5 and completed my purchase, you told me that my order had been successfully tracked and that I only needed to wait for the cashback.
Now, however, you are refusing to give me the cashback that I was promised. Is this really how you treat your customers? This shows a complete lack of integrity and respect for consumers. If this issue is not properly resolved, I will file a formal complaint against your company.
I do not accept the $5 compensation. I want the cashback I am entitled to. The amount I am requesting is $32.32.
Please honor the cashback that was successfully tracked and pay me the full $32.32.