GG终局：OMBU发起调解，But I will NOT provide ANY response!

giffgaff has made a proposal

An offer has been made by the company. You now need to decide if you accept or decline this offer.

If you accept, we will close your case and company should implement the remedy within 28 days.

If you decline, you will need to continue to prepare your case by adding all relevant evidence and comments. Once this is complete Communications Ombudsman will investigate your case and a decision will be reached independently.

Please note that as this agreement is between you and the company, Communications Ombudsman will not be responsible for its implementation. However, if the company fails to implement its offer within 28 days you can contact Communications Ombudsman again to request an investigation into your complaint.

Please provide your response as soon as possible.