My account was recently disconnected due to roaming terms of service policies (Member name: XXX, Mobile number ending in XXX), and I have since transferred my number out to a new provider.
Since my service is now closed and the number transfer is complete, I would like to request a refund for my remaining airtime credit balance. Could you please process this refund back to my original payment method? If a UK bank account is required instead, please let me know and I will gladly provide my account details.