离谱,pro500一直给我pro200的额度

搞的天天重置额度都不够用,还冲了几百中转

ChatGPT

Hello,

We’re contacting you because an error prevented your weekly Codex and Work usage allowance from increasing when you upgraded from Pro 200 to Pro 500. Your account kept the allowance from your previous plan, so you received less usage than your new subscription included.

We corrected the error on October 16, and your weekly allowance now matches your Pro 500 plan. We’re sorry for the error. We’ve added $1,000 worth of credits (25,000 credits) to your account to help make up for it. These credits are separate from your regular weekly allowance, which will continue to match your current plan. These credits expire on January 20, 2027.

If you have questions about your usage or credits, please reach out to us at [email protected].

OpenAI Support Team