MassiveGRID
Dear Lang Ali,
We are writing to inform you that the products associated with our LowEndTalk (LET) promotional offer are being retired.
To keep delivering the level of service you expect from us, all affected services will be upgraded free of charge to an equivalent plan from our 2026 product line. These plans offer improved performance and stability.
What will happen
Migration date: 1 December 2026. Our team will upgrade your services on this date. No action is required on your part.
Pricing: Your recurring price will be adjusted to the new plan’s rate from your next renewal, in line with your current billing cycle. You can review the updated pricing in the Secure Customer Portal after the upgrade.
If the new plan does not suit your needs
You can submit a cancellation request at any time through the Secure Customer Portal. If you have any questions or would like help choosing an alternative, our support team is available 24/7 through a support ticket. In case you require additional information, kindly open a ticket with our Support Department.
Thank you for choosing us, and for your continued trust.
Best regards,
MassiveGRID's Support Team
亲爱的朗阿里,
我们特此通知您,与我们的 LowEndTalk (LET) 促销活动相关的产品即将停产。
为了继续为您提供您所期望的服务水平,所有受影响的服务将免费升级至我们2026年产品线中的同等套餐。这些套餐将提供更佳的性能和稳定性。
将会发生什么?
迁移日期: 2026年12月1日。我们的团队将于当日升级您的服务。您无需采取任何行动。
价格:从下次续订开始,您的续订价格将根据新套餐的价格进行调整,与您当前的账单周期保持一致。升级后,您可以在安全客户门户中查看更新后的价格。
如果新方案不符合您的需求
您可随时通过安全客户门户提交取消申请。如有任何疑问或需要帮助选择替代方案,我们的支持团队全天候 24 小时在线,您可以通过提交支持工单联系我们。如需更多信息,请联系我们的支持部门并提交工单。
感谢您选择我们,也感谢您一直以来的信任。
此致,
MassiveGRID 的支持团队