大家帮我看看这封邮件是不是封我gg了

Can’t see this email in all its glory? View in browser

giffgaff

Staying safe online

Hi GUO,

With more people spending time online than ever, there are more opportunities for malicious actors to catch people out. That’s why it’s essential to take steps to keep your accounts secure. To help, we’ve pulled together some handy tips below.

Steps to help keep your accounts safe

1

Use strong and unique passwords

Don’t reuse passwords, and don’t use personal info or memorable dates in your passwords. Give your email account a strong, unique password so it can not be used to access your other accounts.

2

Never share one-time passcodes, PINs or passwords

We’ll never ask you to share this information. It’s none of our business.

3

Turn on two-step verification and choose to receive codes by SMS

One-time passcodes add an extra layer of account protection. When you have the option, choose to receive verification codes by SMS rather than email. This way, if your email is hacked, your other accounts will remain safe.

How to spot a scam

Many scams pretend to be online retailers, delivery services, payment platforms, banks, credit card companies, or even friends or relatives. Here are a few signs that an email, text or call you receive might be a scam:

Calls or texts are from an unknown, hidden, or international number

Emails or texts include hyperlinks, spelling mistakes, or unusual text characters or numbers in place of letters e.g. g1ffgaff or giffg@ff

The sender uses an urgent tone, telling you to act now

They ask for sensitive, personal or financial information like PINs or passwords

If you suspect an email or text may not be genuine, report it and don’t click any links in the message. And just a reminder, giffgaff doesn’t have call centres, so if you receive a call from someone claiming to be us, it’s not. Hang up on them sharpish.

How to report a scam

Received a dodgy-looking text?

Forward it free of charge to 7726. If your phone supports SPAM reporting, press the ‘spam’ or ‘report junk’ button to report the text to 7726.

Think someone else has accessed your giffgaff account?

Please see this guide for more info on what you should do.

For even more info about scams and keeping your account safe, check out our help article.

Stay safe,

The giffgaff team

giffgaff runs on the O2 network.

Copyright © 2026

Member name: em

We’ve sent this email to you because it is important to keep you updated about the service for your account: em

This message is therefore not affected by your marketing preferences. You can view your marketing preferences any time.

We're serious about protecting your privacy. To find out more, view our Privacy Policy.

Disclaimer: Information contained in this email may be privileged or confidential. If you are not the intended recipient of this email please contact the sender. Any views or opinions expressed are solely those of the author and do not necessarily represent the lovely people at giffgaff. Thanks, the giffgaff team - giffgaff Limited

giffgaff Limited, (registered company number 04196996) 500 Brook Drive, Reading, RG2 6UU Registered in England and Wales