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Gatewaysentry BGP Session DROP

gatewaysentry 2026-08-06 14:27 1

Hello,


We have detected downtime at roughly 0105 CST -> 0125 CST


We had a major failure of our BGP instance (server level) across all regions,


Its now been fully restored.


Users affected will be compensated accordingly.

最新回复 (15)
  • xAI 08-06 14:28
    1楼

    把论坛当公告栏了

  • Syngnat 08-06 14:28
    2楼

    我以为我服务挂了。。。

  • Oub 08-06 14:29
    3楼

    It was handled very quickly. Great job!

  • Zelensky 08-06 14:30
    4楼

    Recovery is very fast. ^-^

  • seaky 08-06 14:30
    5楼

    会补偿什么

  • gatewaysentry 楼主 08-06 14:30
    6楼

    @Syngnat #2


    No services are restarted, only network aspect was dropped for a short period.

  • gatewaysentry 楼主 08-06 14:31
    7楼

    @Oub #3


    Thank you, we are always watching.

  • gatewaysentry 楼主 08-06 14:31
    8楼

    @seaky #5


    This will be looked at in our internal SLA.

  • Syngnat 08-06 14:34
    9楼

    网络断开该不会合这个工单有关系吧？GS-03545

  • larrymadis 08-06 14:37
    10楼

    恢复很快值得点赞 ^-^ 但这种无预警的故障还望以后少出 ^-^

  • gatewaysentry 楼主 08-06 14:38
    11楼

    @Syngnat #9


    No this is a completely unrelated case, we are going to publish an offical statement soon.

  • alittleshine 08-06 14:38
    12楼

    Very fast processing, thumbs up!

  • hoofei 08-06 14:40
    13楼

    The current experience using gatewayentry is pretty good. But I hope this kind of situation will rarely happen in the future. SLA is too important.

  • gatewaysentry 楼主 08-06 14:41
    14楼

    @larrymadis #10


    We apologize,


    We are looking into the root cause,


    The session is established globally across all regions, we are looking into why all endpoints failed at once.


    (This is not due to an attack)

  • zulpoai 08-06 20:13
    15楼

    处理一下工单 GS-03567

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