关于DigitalFyre，资源优先权获取，老板说会先分配给升级，其次是新客户，详见正文引言，这样的话新客户看来没希望了

Hello everyone,

We want to sincerely apologize for the slower-than-usual support response times over the past couple of weeks. This falls short of the standard of service we hold ourselves to, and we appreciate your patience while we worked through the backlog.

The primary cause was an exceptionally high volume of tickets requesting Los Angeles stock, which will not be available until August or September. Keeping pace with these inquiries required a significant amount of our team's time.

As of this morning, every open ticket has been answered. In doing so, we had to inform many of you that we are currently out of stock in both Los Angeles and Singapore, and that we are temporarily pausing new waitlist entries until we have fulfilled all existing waitlist orders scheduled for August and September.

We are pleased to confirm that support response times have returned to normal effective today, and we expect them to remain that way going forward.

To better manage the ongoing volume of Los Angeles stock requests, we will be implementing automated replies until all outstanding waitlist requests have been fulfilled.

A few notes on how we handle stock and the waitlist:

• Waitlist priority is always given first to existing customers requesting upgrades, followed by new customer requests.


• All stock requests are handled on a first-come, first-served basis.

Thank you for your understanding and continued support.

大家好，

首先，我们要为过去几周支持响应速度低于平常的情况向您致以诚挚的歉意。这未能达到我们对自身服务的一贯标准，感谢您在我们处理积压工单期间的耐心等待。

主要原因是请求洛杉矶库存的工单数量异常庞大，而该库存要到八月或九月才会到货。处理这些咨询占用了我们团队大量的时间。

截至今天上午，所有未处理的工单均已得到回复。在此过程中，我们不得不告知许多客户：洛杉矶和新加坡目前均已无货，并且在我们完成所有已排期至八月和九月的现有候补订单之前，将暂停接受新的候补登记。

我们很高兴地确认，支持响应速度自今日起已恢复正常，并预计今后将持续保持这一水平。

为更好地应对持续涌入的洛杉矶库存请求，在所有未完成的候补请求得到处理之前，我们将启用自动回复。

关于库存与候补名单的处理方式，以下几点说明：

• 候补优先级始终优先满足现有客户的升级请求，其次再处理新客户的请求。


• 所有库存请求均按先到先得的原则处理。

感谢您的理解与一贯支持。

注：本中文译文由 AI 工具翻译生成。如有任何出入，概以英文版本为准。

总结：利好二级市场出机嘿嘿

我在出🐔：https://www.nodeseek.com/post-795246-1